1. Introduction and Acceptance

These terms and conditions ("Terms") govern your use of Inboxifly, a comprehensive email marketing platform providing email verification services, AI copywriting tools, pre-campaign analysis, free utilities, and loyalty programs (collectively, the "Services"). By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you do not agree with any part of these Terms, you must not use our Services. Your continued use of the Services constitutes acceptance of any modifications to these Terms.

2. Service Descriptions

2.1 Email Verification Service

Our email verification service allows users to store email lists, import lists from third-party platforms (including Mailchimp and Brevo), and verify email addresses through our proprietary SMTP verification system. The service includes domain validation, spam trap detection, and deliverability scoring.

2.2 AI Copywriting Service

Our AI-powered copywriting tool generates marketing content based on list demographics, geographic data, audience descriptions, and product information while following applicable compliance regulations and best copywriting frameworks.

2.3 Pre-Campaign Analysis

This service provides comprehensive campaign analysis including sender configuration audits (SPF, DKIM, DMARC), list quality assessment, content analysis, email structure evaluation, template suggestions, regulatory compliance checks, and placement prediction.

2.4 Free Tools

We provide complimentary tools including email extraction from text, spam word detection in English and French, and responsive template previews with live editing capabilities.

2.5 Loyalty Program

Our referral-based loyalty program rewards users with points for referrals and credits for future use, with annual competitions and premium feature access for qualifying participants.

3. User Accounts and Registration

You must create an account to access our Services. You are responsible for maintaining the confidentiality of your account credentials and all activities under your account. You agree to provide accurate, current, and complete information during registration and to update such information as needed.

4. Acceptable Use and Prohibited Activities

4.1 Permitted Use

You may use our Services solely for legitimate business purposes in accordance with these Terms and applicable laws, including email marketing compliance regulations such as CAN-SPAM, GDPR, CASL, and other relevant legislation.

4.2 Prohibited Activities

You are strictly prohibited from:

  • Using the Services for illegal activities or spam distribution
  • Uploading or verifying email lists obtained without proper consent
  • Violating any applicable data protection or privacy laws
  • Attempting to circumvent our security measures or access restrictions
  • Reselling, sublicensing, or redistributing our Services without authorization
  • Using the Services to harass, abuse, or harm others
  • Uploading malicious code, viruses, or harmful content
  • Violating intellectual property rights of third parties

5. Data Processing and Privacy

5.1 Data Controller and Processor Relationships

When you use our Services, we act as a data processor for personal data you upload, while you remain the data controller responsible for ensuring lawful processing.

5.2 Data Security and Compliance

We implement appropriate technical and organizational measures to protect personal data processed through our Services. You warrant that you have obtained all necessary consents and have the legal right to process any personal data you submit to our Services.

5.3 International Data Transfers

Our Services are hosted on servers located in Canada. When you use our Services, your data may be processed and stored in Canada. We implement appropriate technical and organizational measures to protect your data in compliance with applicable data protection laws.

6. AI-Generated Content and Intellectual Property

6.1 AI Content Ownership

You retain full ownership of any input data you provide to our AI services. AI-generated content created by our Services is provided to you for your business use. No personal data is processed by AI models - all data shared with AI services is anonymized.

6.2 User-Generated Content

Any content you upload, create, or share through our Services remains your intellectual property. You grant us a limited, non-exclusive license to process such content solely to provide our Services. We ensure that any data processing involving third-party services is conducted with anonymized data only.

6.3 Intellectual Property Protection

Our Services, software, algorithms, and proprietary technology remain our exclusive intellectual property. You may not reverse engineer, decompile, or attempt to extract source code from our Services.

7. Payment Terms and Credit System

7.1 Prepaid Credit System

Our Services operate on a prepaid credit-based system. Users must purchase credits before using paid services. Credits have specified validity periods as indicated at the time of purchase.

7.2 Credit Usage and Expiration

Credits are consumed based on service usage rates. Unused credits expire according to their specified validity period.

7.3 Free Credits and Referral Program

Users may earn free credits through our referral program and promotional activities. Free credits are subject to the same terms and validity periods as purchased credits.

7.4 No Automatic Billing

We do not automatically charge or bill users. All payments are prepaid, and service access requires sufficient credit balance.

8. Refund Policy

8.1 Refund Eligibility

Refunds are provided at our sole discretion. Generally, we do not offer refunds for credits consumed or subscription fees for services rendered. However, we may consider refunds for technical issues preventing service use or billing errors.

8.2 Refund Process

Refund requests must be submitted within 14 days of the billing date. We will review requests on a case-by-case basis and notify you of our decision within 10 business days.

8.3 Prorated Refunds

For annual subscriptions canceled within 30 days, we may provide prorated refunds for unused portions at our discretion.

9. Service Availability and Limitations

9.1 Service Availability

While we strive to maintain 99.9% uptime, we do not guarantee uninterrupted or error-free service operation. Scheduled maintenance will be announced in advance when possible.

9.2 Service Limitations

Our Services have usage limits based on your subscription plan. We may implement rate limiting, queue management, or temporary restrictions to ensure fair usage across all users.

9.3 AI Service Limitations

AI-generated content may not always meet your expectations and should be reviewed before use. We do not guarantee the accuracy, completeness, or suitability of AI-generated content for specific purposes.

10. Liability and Warranties

10.1 Service Disclaimers

Our Services are provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties regarding merchantability, fitness for a particular purpose, and non-infringement.

10.2 Limitation of Liability

To the maximum extent permitted by law, our total liability for any claims arising from your use of our Services shall not exceed the amount you paid us in the 12 months preceding the claim. We shall not be liable for indirect, incidental, consequential, or punitive damages.

10.3 AI-Specific Limitations

We are not liable for damages arising from AI-generated content, including but not limited to inaccurate information, bias, or unintended outputs. Users are responsible for reviewing and validating all AI-generated content before use.

11. Termination

11.1 Termination by User

You may terminate your account at any time through your account settings or by contacting support. Termination does not relieve you of payment obligations for services already rendered.

11.2 Termination by Us

We may suspend or terminate your access immediately for violations of these Terms, illegal activities, or non-payment. We will provide notice when reasonably possible.

11.3 Effect of Termination

Upon termination, your right to use the Services ceases immediately. We will delete your data within a reasonable timeframe, except as required for legal compliance or legitimate business purposes.

12. Email Marketing Compliance

12.1 User Compliance Obligations

You warrant that your use of our email verification and marketing services complies with all applicable laws, including CAN-SPAM, GDPR, CASL, and other relevant regulations. You must obtain proper consent before processing personal data.

12.2 List Quality Requirements

You warrant that email lists uploaded to our Services were obtained lawfully and with appropriate consent. We reserve the right to suspend accounts using purchased, scraped, or non-consensual email lists.

12.3 Content Responsibility

You are solely responsible for the content of marketing materials created using our Services. We do not review or approve user content but reserve the right to remove content violating our policies.

13. International Compliance

13.1 Multi-Jurisdictional Operation

Our Services operate globally and may be subject to laws in multiple jurisdictions. You are responsible for ensuring your use complies with local laws where you operate.

13.2 Export Controls

You agree not to use our Services in violation of export control laws or to transfer technology to prohibited persons or entities.

14. Updates and Modifications

We reserve the right to modify these Terms at any time. Material changes will be communicated with at least 30 days' notice. Continued use of our Services constitutes acceptance of modified Terms.

15. Dispute Resolution

15.1 Governing Law

These Terms are governed by and construed in accordance with Algerian law, without regard to conflict of law principles.

15.2 Jurisdiction

Any disputes arising from these Terms or your use of our Services shall be subject to the exclusive jurisdiction of Algerian courts. However, we retain the right to seek injunctive relief in any jurisdiction.

15.3 Arbitration Option

For disputes involving amounts under $10,000 USD, either party may elect binding arbitration as an alternative to court proceedings.

16. Miscellaneous

16.1 Entire Agreement

These Terms constitute the entire agreement between you and Inboxifly regarding the Services and supersede all prior agreements and understandings.

16.2 Severability

If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.

16.3 Force Majeure

We shall not be liable for delays or failures in performance due to circumstances beyond our reasonable control, including natural disasters, government actions, or technical infrastructure failures.

16.4 Assignment

You may not assign or transfer your rights under these Terms without our written consent. We may assign these Terms without restriction.

16.5 Interpretation

In the event of any inconsistency, ambiguity, or dispute regarding the meaning or application of these Terms, the interpretation and definitions set forth by the service provider shall prevail. Users agree that any reasonable interpretation of unclear provisions will be made in favor of the service provider’s stated intent, and that the service provider’s internal documentation, guidelines, or reasonable business practices may be used to resolve such ambiguities.

17. Contact Information

For questions about these Terms or our Services, please contact us at:
Email: [Your contact email]
Address: [Your business address]
Phone: [Your contact number]

Last Updated: September 21, 2025
Effective Date: [Your chosen effective date]